FREQUENTLY ASKED QUESTIONS

 

United States

Why the Tri-State area?

Our headquarters is located in New York and our decision to initially work with the tri-state area was based on the large and diverse population of 30 million people living in this region.

Lovechocolata only sells and offers sweets?

No, Lovechocolata offers a wide range of fine imported  biscuits & cookies, delicacies such as French sauces, gourmet salads and dips,  exotic vegetables in olive oil, and of course, our exceptional chocolates and sweets arranged in gift baskets, innovative gift ideas, value packs for your family among many other options.

What is the port of entry used by Dayan and Sons?

The US has many ports of entry on both sides of the country, Pacific or Atlantic entries. Our port of entry is based in New York, on the east side of the country and via Atlantic Ocean routes providing us quicker ETA and numerous route options from Europe and the Mediterranean.

Is the FDA label requirement difficult to abide by and conform with?

No. It is essential to follow the rules and guidelines that can be easily obtained through booklets provided by the government or on the web. It is a law to place a label on each food product indicating ingredients and nutritional facts.

Argentina

Why Argentina?

We are from Argentina and we keep trying to be the best in our own country. Argentina is an amazingly culturally diverse country. Moreover, the introduction of new products is highly beneficial to our customers and suppliers.

BebidasExpress123 only sells alcoholic beverages?

No. BebidasExpress123.com offers, together with a great variety of alcoholic beverages, a wide range of fine imported biscuits and cookies, delicacies such as French sauces, gourmet salads and dips, exotic vegetables in olive oil and, of course, our exceptional chocolates and sweets.

What is the port of entry used by MG Dayan?

Ports in Argentina are placed in the Atlantic Ocean. Our port of entry is based in Ciudad Autónoma de Buenos Aires near the Customs Department. This alows us to speed up the importation and guarantee the best prices.

Are the ANMAT requirements difficult to abide by?

No. However, law indicates that there must be one label for each product detailing its ingredients and nutritional information. In the section below, you can read all the requirements for products presentations with the INAL (ANMAT).

Requirements - Click here

The imported products, especially chocolates, require the following documents for the RNPA (National Registry of Food):

  • Certificate of free sale and fitness for human consumption issued by the Chamber of Commerce and Industry properly signed. This document does not have to be legalized.
  • Labels for each product (they may be original or in PDF format). We may consider adding the complementary label and where to add it.
  • Datasheet of the product with its legal name, time of conservation, type of containers to be used, place of maintenance, qualitative and quantitative composition, net contents and process of elaboration.
  • Nutritional information including energy value in kcal/kj and percentage of carbohydrates, proteins, total fat, saturated fat, trans fat, dietary fiber and sodium.

 

Special requirements:

Chocolate: analysis including percentage of sugar, cocoa, cocoa butter, non-fat cocoa solids, moisture to 100/105 °C, cocoa ashes to 500/550 °C, CBE (Cocoa Butter Equivalent), pollutants (arsenic, lead and cadmium).

Alcoholic Beverages: two certificates from the country of origin: these are the analysis and the certificate that validates the aging of the beverages if mentioned in the label.

Do kosher products increase sales?

Yes. Aside from the Jewish Communities , there is a growing number of people that have started purchasing Kosher products because on each food product there is an indication or symbol on the label or package advising whether the product contains dairy ingredients, meat ingredients, or neither (parve).

It is guaranteed that the products marked “parve” contain no animal fat, no animal by product or animal ingredients, as well as no dairy ingredients.

Products containing dairy, whether it is whole milk, powdered milk or those that are milk derived, are marked as dairy for the consumer. The same goes for products marked as meat.

The laws pertaining to Jewish dietary forbids the mix of dairy and meat products together.